Contact Us

1.Get in Touch

Email: support@fanscrafter.com

When contacting us about an order, please be sure to include the following details:

  • Your full name and email address
  • Your order number (it starts with #)
  • The name of the product along with a clear explanation of the problem
  • Photos or a short video if the item arrived damaged or incorrect

Once your order has shipped, tracking information will be emailed to you automatically. If you're unable to find that email, just reach out to us with your order number and we'll be glad to assist.

Warm regards, Fanscrafter Customer Support

2.Office Hours

9:30 AM–5:00 PM EST (Monday–Friday)

3.Business Information

Company: NewRate LLC Business 
Address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States